GSTC Auditor Training in Mexico

Date: November 3-5, 2025

Location: Cancun, Mexico

Venue: TBD

Language: Spanish

Scope: GSTC Industry Standard for Hotel and Tour operator

*This training may be canceled if the minimum number of participants is not met. In such case, any registration fees already paid will be fully refunded.

*GSTC Auditor Training involves 3-days training class followed by two tests. In the GSTC Auditor Training Class, the GSTC Industry Standard will be explained with the process of audit and key issues auditors need to be aware of.

About the Course | Exam & Certificate | Trainer & Presenters | Registration Details

ABOUT THE COURSE

GSTC Auditor Training

Certification Bodies will need to conform to the current version of the GSTC Accreditation Manual and have auditors and certification decision-makers that have specific knowledge of sustainable tourism and the GSTC Standards.

To confirm auditors and certification decision-makers have the needed specific knowledge, they are required to attend an auditor training approved by the GSTC and satisfactory pass of an examination. This requirement cannot be initiated until after the Certification Body has formally opened their application for accreditation.

Note: The GSTC Auditor Training is designed to teach experienced auditors how to audit to the GSTC Standard. However, it is open to the public, and there are no prerequisites in order to participate in the training.

Please be aware that completion of the auditor training does not automatically qualify one as an GSTC Auditor. Auditors should satisfy all the requirements underlined in the GSTC Accreditation Manual, including educational background, audit experiences, and other auditor training qualification. The qualification for the GSTC Auditor Training is just one of them.

EXAM & CERTIFICATE

GSTC Certificate of Achievement

By completing the GSTC Auditor Training class, you will meet the training requirement towards earning the GSTC Certificate of Achievement for Auditor Training.

For the GSTC Certificate of Achievement, two kind of tests are required.

Written Exam: Auditors who intend to work for the GSTC-Accredited CB may take and pass the GSTC Auditor Exam (passing score: 85%). The exam will be conducted online, and participants will have 3 days to complete the exam after the training class.
Field Performance Test: Auditors will conduct individual mock audit on a hotel and/or tour operators and prepare the report for each scope. Upon achieving the passing score of 75%, GSTC Certificate of Achievement will be granted.

LEAD TRAINERS

Sergio Aja

Sergio Aja is the GSTC Senior Accreditation Manager. Sergio is a seasoned tourism professional with over 20 years of experience driving sustainability in businesses of all scales, from Andean communities in Peru and protected areas in Guatemala to hotel chains and multinational tour operators across Latin America. His early work, primarily with non-profit organizations, focused on strengthening sustainable practices in community tourism, SMEs, and local destination management organizations. These efforts aimed at safeguarding natural and cultural heritage while fostering inclusive and prosperous businesses. Sergio’s diverse expertise also extends to the public sector, private companies, and academia, where he served as a university professor, lecturer, and trainer. Before joining the GSTC, he managed the South American and Caribbean client portfolio for a prestigious CB, overseeing audit processes across multiple countries. Sergio Aja holds a degree in Ecotourism and a Master’s degree in Development from the Universidad del Valle in Guatemala.

Natalia Sanin

Natalia Sanin is the GSTC Assurance Measurement and Reporting Manager. She has seven years of experience in quality assurance, both in ISO 9001 and Fairmined (sustainable standard for small-scale and artisanal mining), as well as experience in process improvement and crowdfunding. She has a business administration degree, a certification in Integrated Quality Management Systems (HSEQ), and is certified as an internal auditor.