Accreditation Documents

For inquiries related to GSTC Accreditation Documents, please contact accreditation@gstc.org. All documents are protected under GSTC’s intellectual property rights.

1. Latest Accreditation Documents

2. GSTC Accreditation Glossary

3. Accreditation Manual Revision History

GSTC Accreditation Manual for Certification Bodies-Industry: Hotel/Accommodation & Tour Operator (AM-I)

Document Approval/Effective Date Transition
GSTC Accreditation Manual for
Accommodation/Hotel & Tour Operator v.3.0 
12 July 2023 and will be effective on 13 October 2023 3-month transition period

GSTC Accreditation Manual for
Accommodation/Hotel & Tour Operator v.3.1
1 October 2023 and will be effective on 13 October 2023 No transition period due to minor revision

GSTC Accreditation Manual for Certification Bodies -Industry:Hotel/Accommodation & Tour Operator v.4.0 1 November 2024 One year transition period

GSTC Accreditation Manual for Certification Bodies – Industry_ Hotel/Accommodation & Tour Operator version 4.1 10 February 2025 No transition period due to minor revision

GSTC Accreditation Manual for Certification of Destination (AM-D)

Document Approval Transition
GSTC Accreditation Manual for Certification Bodies – Destination version 2.0 (March 2025) 26 March 2025 One year transition period from April 1, 2025

The Global Sustainable Tourism Council (GSTC) is committed to revising the GSTC Accreditation Manual through active stakeholder engagement. For information on the ongoing stakeholder engagement and public consultation, please visit the following page: ‘GSTC Public Consultations for Accreditation‘.

4. Interpretation, Amendment, and Additional Requirements

Document (Code) Subject/Description Referenced Manual/Document Referenced Sections Published Date
2019INTD01 Understanding and applying the international norms for certification AM-I v.2.4

11.3 Certification: Understanding and applying the international norms for certification

16-Sep-2019
2019INTD02 Guidelines for the type of sampling and size of the samples to be employed in each instance AM-I v.2.4 15.  Sampling within the Audit 16-Sep-2019
2021AMD01 Auditor Qualifications, Knowledge and Skills AM-I v.2.4 10. Auditor Qualifications, Knowledge and Skills 08-Apr-2021
2023INTD01 Interpretation regarding the evaluation tasks specified in the GSTC Accreditation Manual AM-I v.2.5 8.5. Requirements for the application of ISO 17065
ISO 17065:2012 7.4 Evaluation
02-Feb-2023
2023INT02

Interpretation of the “Similar tourism services” for determining members of Group Certification

AM-I v.3.1 15. Group Certification 11-Dec-2023
2024INTD01 Interpretation of “unit” in the context of certification for a Tour Operator. AM-I v.3.1 16. Requirements for Tour Operator 07-Mar-2024
2024ACL01 Suspension of scope of certification: OUTBOUND TOUR OPERATOR n/a n/a 08-Apr-2024
2024ACL03 Hotels undergoing surveillance audits in 2025, as part of an existing certification cycle, shall be informed by the CBs on the new performance requirements. However, non-conformities related to them will be issued during 2025 surveillance audits GSTC Requirements for Hotel’s Performance against Eight Standards n/a 05-Jun-2024
2024ACL05 Clarification on the accreditation scope and certification of entities located in Northern Cyprus n/a n/a 06-Nov-2024
2024ACL06 Clarification on implementing and auditing criterion D2.1. Greenhouse gas emissions GSTC Industry Standard – Version 3 D2.1. 08-Nov-2024
2025ACL01 Guidance on hybrid and remote surveillance audit AM-I v.4.0 8.18 Surveillance activities 13-Jan-2025