Contact GSTC
General Inquiries
info [at] gstc.org.
Certification
Hotels | Tour Operators | Destinations| MICE | Attraction
Grievance and Complaints
Grievance Mechanism
Grievance Form PDF / Word
Please send the completed Grievance Form to complaints@gstc.org
If you’d like to connect with a specific department, simply use the appropriate email address listed below.
Support & Contact
Contact us with questions, recommendations, and concerns
Membership
Adriana Pizzi
Membership Manager
members@gstc.org
Mei-Han Fen
Membership Coordinator
members@gstc.org
Julieta Battilana
Events & Market Access Coordinator
julieta@gstc.org
Assurance
Dr Mihee Kang
Chief Assurance Officer
mihee@gstc.org
Natalia Sanin
Assurance Measurement & Reporting Manager
natalia@gstc.org
Training
Dr Jisun Kim
Training Program Manager
training@gstc.org
Ayako Ezaki
Online Training Manager
training@gstc.org
Global Coverage
If your region is not covered by one of the Program Directors listed below, this does not imply that GSTC is not active in your region. In such cases, please contact GSTC General Manager, Roi Ariel (roi@gstc.org), for further guidance.
Location
GSTC is a “virtual” organization, and truly global. We do NOT have a main office. Our staff, Regional Directors, Board members, Working Group and Committee members, and volunteers work from various locations around the world.
Therefore we prefer information sent to us digitally.
If you must post/mail printed material to us, PLEASE NOTE: we use a digital service to scan materials which cannot accept magazines or other bound material; and you must provide the address precisely as indicated below:
1763 Columbia Rd NW
Ste 175 PMB 51887
Washington, DC 20009-2891
To repeat, please email us if possible, and only send printed material if necessary.